Technology Personnel Support Service

ESCFC/VARtek’s Technology Personnel Support Service is designed to give you customized technology support without having to hire full-time personnel.

What We Offer/Performance Promises:

With this service we can evaluate your situation and structure support to maximize the talents of existing staff, while our experts provide the skill sets and supplemental resources. You will have the flexibility to utilize support staff based on technology needs.

We have five levels of skill sets available including; Workstation Technician, Network Technician, Network Administator, Network Engineer and Senior Network Engineer. Our certified personnel have expertise in all areas including: Microsoft; Apple; Novell; Citrix; Cisco; wireless and other technologies.

Choose from one to five days per week or per month.

This service is fully customizable and you may mix and match skill sets and the number of days you need support personnel in your district or building.

Some key areas of support include:

• Day-to-day network management
• Data backup
• Computer repairs
• Software upgrades and patches
• Infastructure design and implementation
• Project rollout
  
• Internet, email, wireless technology
  
• Redeploying equipment

Key Benefits:

• Utilize existing staff in a cost-effective manner.
• Access to knowledgeable and experienced IT personnel.
• Education-based technology support.
• Effective integration of professional development and training resources.
• Increased staff focus on the educational aspects of technology (not maintenance).
• Improved service levels.
• Flexibility in service choices to meet technology needs of each district.
  

For more information contact:
Dr. Bart Anderson, andersonb@fcesc.org